Negotiation Skills
7 secrets of negotiation from The Wolf of Wall Street
The film The Wolf of Wall Street focuses on the professional and personal life of Jordan Belfort, played by Leonardo DiCaprio, as a stockbroker and entrepreneur. And while Belfort isn’t someone we should be modeling ourselves after, he does do…
“Playing is a key tool we use to engage L’Oréal employees”, Eric de la Tour, Business Excellence director
Eric De La Tour, director of Business Excellence at L’Oréal, responds to some questions regarding his vision on corporate training based on his experience with this French cosmetics company’s sales team What is your role in L’Oréal? I am responsible…
How to claim the value of your company in negotiation: the example of Google and Groupon
At the end of 2010, Google made an offer of $ 6 billion for Groupon, the technology Chicago-based company that sends emails with daily coupon offers for local products and services to consumers around the world. Starting off the negotiation…
NHS Wales uses a video game for developing soft skills
NHS Wales (Welsh National Health Service) joins the long list of public agencies around the world that have validated and demonstrated the effectiveness of the video game in the field of corporate training. The difference with NHS Wales is that…
Vestas adapts to the changing wind power industry with a video game
The Danish company Vestas is the world’s top wind power company. With over 24,000 employees in 76 countries, Vestas specializes in the design, manufacture, sales, installation and maintenance of wind turbines. Leading into 2016, the company had already installed 59,909…
ITC uses Merchants game to reinforce negotiation skills at companies in developing countries
The International Trade Center (ITC) is a multilateral agency with joint mandate from the United Nations (UN) and the World Trade Organization (WTO) based in Switzerland. Its purpose is to help small and medium-sized enterprises (SMEs) in developing countries to…
The Two Sides of Selling: Emotion and Negotiation
When in one of my classes I claim that “selling is transmitting”, the listener tends to equate the word “transmit” with the transfer of a product or service from the seller to the buyer. Some of my students didn’t understand…
5 examples of negotiation mistakes we can find in Disney movies
One of the main things Disney has portrayed incredibly well in its movies is the conflict between heroes and villains. Very rarely negotiations between the forces of good and evil come to fruition; they are mostly unsuccessful and, almost always,…
Saint-Gobain Distribution commits to serious games to bring its training further into the digital sphere
Saint-Gobain Distribution Bâtiment France is France’s largest distributor of construction materials, with 2,200 sales points throughout the country. The company is part of the Saint-Gobain corporate group, which specializes in manufacturing glass and other high-performance construction materials and has nearly…
Maersk boosts its legal team’s efficiency in India thanks to game-based learning
Aditi Sharma, L&D manager at Maersk, explains the keys to success in integrating a game-based learning project in this company with almost 88,000 employees in 935 offices scattered throughout 130 countries. Q: What is Maersk’s activity? A: Maersk is an…
How to hold a sales workshop without bringing your entire team for a meeting
All sales workshops are set up to train sales and marketing teams how to best use certain methods, techniques and skills to foster sales and customer loyalty. Workshops no doubt require a solid practical base, in which regard role dynamics…
Negotiation: the top 8 must-read articles
Negotiation is an art. In this case, an art that can yield important benefits at both personal and professional levels: there are so little things as valuable in a company as a salesperson who is an expert negotiator. If you…
The Serious Game on Customer Service Skills: This Is How ‘2100’ Works
‘2100’ is already here. We have not traveled in time. We are talking about the first simulator in the market to train and develop customer service skills. Today, we want to show you how this video game by Gamelearn works….
The Importance of Satisfaction in Win-Win Negotiations
Satisfaction is the key to any negotiation process, more so than the money or goods we may obtain from it. Read on to learn to negotiate while you satisfy the wishes and needs of both parties in what is commonly called…
Business Negotiation: How To Increase Your Influence And Persuasion In 7 Steps By Taking Notes
In an effective business negotiation, it is essential to take notes in order to have control of the process and keep track of the most important data. Notes will help us improve our influence and persuasion towards the other party….
How To Sell: 3 Details That Make a Difference
When developing selling techniques, every detail is important. Think for a moment about the vast amount of information that you handle during a sales negotiation, and everything you have to keep in mind so as not to leave anything to…
Persuasion Techniques: The Importance Of Negotiating Patiently
A lot of negotiations are characterized by the concessions made by both sides. Some of the effective persuasion techniques for selling highlight the advantages of being patient while negotiating. What is the best moment to make the first concession? Take…
Effective Communication: Why The Phone Is Not A Proper Means Of Negotiating
Effective communication is key to any successful negotiation. For your messages to be understood and, in turn, for you to be able to correctly understand your interlocutor, it is essential that the interaction be as transparent and direct as possible….
10 Top Soft Skills for 2020: What They Are and How To Train Them
The Davos Forum, also known as the World Economic Forum, is held every year in Switzerland to discuss and analyze the main issues of international concern. This meeting is attended by the most important leaders worldwide. This year, topics of…
The Art of Negotiating with “The Reagan Method”
Ronald Reagan was the 40th president of the United States… and also a persuasive negotiator. Read on to learn the art of negotiating with his method, the Reagan Method: Enumerate agreements and concessions When Ronald Reagan had to deal with a…