Communication Skills
How to improve team communication when it doesn’t seem like there’s anything to improve
Are you trying to build a company with flawless communication and superior teamwork? We bet you are because everyone’s trying to do the same, but not everyone is equally successful at it. According to a recent report, a staggering 74%…
10 inspirational quotes on teamwork and leadership to get you thinking
Leadership and team management are not easy tasks –if you want to thrive in this area, it takes effort, constant learning, and a commitment to personal development. Even so, there’s a side to it that demands a bit of touch…
Breathing new life into corporate training with customizable serious games
Step into the future of game-based learning by embracing customizable serious games. Data suggests many businesses are moving away from traditional corporate training methods in favor of game-based learning approaches. Even with the latest technology, many companies are still looking…
How to give negative feedback in a constructive way
“Criticism may not be agreeable, but it is necessary. It fulfills the same function as pain in the human body. It calls attention to an unhealthy state of things”. Winston Churchill No one likes to receive negative feedback … but…
How to Receive Feedback Effectively
“We all need people who give us feedback. That’s how we improve.” Bill Gates Your primary management tool is feedback Feedback allows your team to know what they’re doing right and what they’re doing wrong. If no one tells them,…
What is corporate communication?
Corporate communication, both internal and external, is about the two-fold mission of managing all communication and messaging within corporations. Most large businesses hire and dedicate entire departments to oversee this critically important role. Internally, communication managers are charged with developing…
3 Simple Internal Communication Strategies Your Company Should Be Using
In today’s world, millions of business owners are thinking critically about which steps they can implement to ensure their organizations become more competitive and creative. If this is your current concern, you should know that optimizing your internal communications procedures…
The Two Sides of Selling: Emotion and Negotiation
When in one of my classes I claim that “selling is transmitting”, the listener tends to equate the word “transmit” with the transfer of a product or service from the seller to the buyer. Some of my students didn’t understand…
The Serious Game on Customer Service Skills: This Is How ‘2100’ Works
‘2100’ is already here. We have not traveled in time. We are talking about the first simulator in the market to train and develop customer service skills. Today, we want to show you how this video game by Gamelearn works….
7 Customer Service Skills That Your Employees Must Know
Customer service skills are essential to the success of your business. Make your team aware of these key tips to take good care of your customers: 1. Availability The willingness to help is rule number 1 in an efficient customer…
The Secret of Task Force Management in 5 Steps
Task force management is an essential function among those of a leader. These are the 5 steps you must take in order to develop your business and strengthen your leadership: 1. Highlight the importance of your team As a team…
Effective Business Communication: 8 Secrets To Make Your Business Card Your Strongest Ally
Effective business communication is, above all, a good cover letter. The first step to make ourselves known is always to reach out and offer our business card. We tell you how to use this underrated and yet very powerful tool:…
Performance Management: How To Prevent Your Employees From Getting Frustrated
Performance management is key to the success and the future of your business. Helping your employees to control their frustration and therefore improve their performance is one of your responsibilities as a leader. Do you want to know how to…
Effective Communication: Why The Phone Is Not A Proper Means Of Negotiating
Effective communication is key to any successful negotiation. For your messages to be understood and, in turn, for you to be able to correctly understand your interlocutor, it is essential that the interaction be as transparent and direct as possible….
Communication Strategies: Using the Flinch Response
Today, we tell you how to negotiate using the ‘flinch’ technique or “emotional exaggeration”, one of the oldest communication strategies, although also one of the most unknown by negotiators. What is the flinch and how does it work? It is…
The art of negotiation
In the same way that a salesperson negotiates with their customer so that they will buy what they are selling, a negotiator sells their proposal to the other party in the best possible way. The art of negotiation is not about…
10 Ways To Boost Your Selling Skills From The Godfather
Improving your selling skills and learning new negotiation techniques is key if you to achieve success in business. The world-famous The Godfather trilogy, directed by Francis Ford Coppola and based on the novel by Mario Puzo, has become one of the…
Put technology on hold for effective communication in the workplace
It is very likely that, more than once, you’ve found yourself talking to someone who did nothing but look at their mobile phone or paid more attention to their tablet than to you. You may have also attended meetings during…
Changing your body language to improve your influencing skills
Body language speaks on our behalf, and that’s why it is one of the most important aspects in relating to other people. At work, the mastering of body language is also essential so as to communicate properly and show your…
Tips to increase your job satisfaction
The International Workers’ Day is celebrated on May 1st and Gamelearn wants to take this opportunity to think a little bit of those aspects that increase your job satisfaction. Money is not enough We often think that money is the…