Conducting an effective negotiation is possible if we know how to start negotiating with an advantage. One of the keys is to do some research in advance to learn more about our interlocutor. Take note of these four basic negotiation…
Today, we tell you how to negotiate using the ‘flinch’ technique or “emotional exaggeration”, one of the oldest communication strategies, although also one of the most unknown by negotiators. What is the flinch and how does it work? It is…
The conflict resolution in the workplace is something essential and, to a certain extent, unavoidable. Knowing how to resolve the disagreements is the key to easing tensions and reacting intelligently. These are the 6 attitudes we should control to avoid a conflict resolution:…
A great part of our success depends on knowing how to sell our products, our services or just our ideas to our public. Whatever the area of your company, you will find these 8 effective negotiation techniques useful for you…
Resolving conflicts means facing undesirable situations, but sometimes that is just inevitable. With appropriate negotiation tactics, we will be able to deal with this scenario (the conflict), which occurs sometimes in virtually every job. Stay close to your goal and…
In the same way that a salesperson negotiates with their customer so that they will buy what they are selling, a negotiator sells their proposal to the other party in the best possible way. The art of negotiation is not about…
In order to reach an agreement during a negotiation and make it a satisfactory one for both parties, it is important to control your emotions. If you have emotional control, it will be easier to lead the negotiation towards the…
Your sales team is crying out for a ‘scorecard’. Having control of every negotiation is crucial to get your sales teams to meet previously set goals. But… what is exactly this so-called ‘scorecard’? What is a ‘scorecard’? Jim Anderson perfectly…
One of the most important keys to bring negotiations to a successful conclusion is information. Obtaining the necessary data to better understand the other party is essential to properly prepare the process of conflict resolution. Today we are telling you…
How our mind affects negotiation strategies is a question to consider when seeking any kind of agreement. When faced with a negotiation, we always start with some goal we want to achieve in mind. That goal, somewhat abstract, will be…
Improving your selling skills and learning new negotiation techniques is key if you to achieve success in business. The world-famous The Godfather trilogy, directed by Francis Ford Coppola and based on the novel by Mario Puzo, has become one of the…
The successful TV series on HBO, Game of Thrones, hides valuable tips about negotiation and conflict management which we want to share with you. We can learn how to become a negotiator with Daenerys Targaryen, Tyrion Lannister or Arya Stark. Take…
A good negotiator is a good “listener”. God gave us two ears but only one mouth so that we listen twice as much as we talk. We should do it with interest. And actively. Negotiations tend to unfold in the…
It’s always more intelligent to negotiate looking for common interest and building long-term relationships than to turn the process into a mere contest. If we’re capable of working with the other negotiator to satisfy the interests of both parties, it’s…
In the same way as other simulators for corporate training, the main purpose of a negotiation simulator is to create real situations in a virtual world. These situations are created in order to put skills into practice in a zero…
The practical approach of game-based learning courses makes negotiation skills training particularly effective. That is why Merchants includes a negotiation simulator. The students are able the skills and techniquest they learn in a virtual environment to gain confidence when facing real…
“Years to earn, seconds to break”, it is often said when talking about trust. It is one of the most basic human being’s emotions: we all want to trust ourselves and that other people trust us. That is why, when we…