Communication Skills
Assertive communication skills: What does being assertive mean?
Being assertive is a communication skill that sits halfway between passivity and aggressiveness. It is often confused (when it shouldn’t) with the latter, since assertiveness implies defending our position firmly and persistently. And yet, assertiveness means much more than expressing…
5 Tricks of non verbal communication to enhance the success of your negotiations
Negotiating successfully is all about arguing and defending our interests in the right way. Body language is a key element whose command is a challenge in that it can determine the outcome of a negotiation. Take good note of these…
Negotiation simulator Merchants: How does it work?
The practical approach of game-based learning courses makes negotiation skills training particularly effective. That is why Merchants includes a negotiation simulator. The students are able the skills and techniquest they learn in a virtual environment to gain confidence when facing real…